Office 2019 wanted to install updates

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When I tried to open Word, I had a little fright today. Office wanted to install updates and couldn’t, the update kept erroring.

It is Wednesday, and Windows updates has been applied.

My Office Pro Plus 2019 always worked, until today, when it tried to update itself.
A dialog box was displayed saying “Updating office, please wait a moment” but after a minute or two, an application error box appeared with error 0xc0000142 “application unable to start correctly.”

I tried to repair the Office App, but it said that Word was open and asked me to re-boot my system and try again. After rebooting:

  1. Right-click the Windows-Logo Icon,
    select “Apps and Features” top entry on the list.
  2. Find and Click on the “Office 2019 …” icon and
    select [Modify]
  3. Accept “Do you want to allow this App to make changes …”
  4. Choose “Quick Repair” and click [Repair].

The repair will take a little while and should came back to you saying that the repair was successful.

If it couldn’t be repaired use the “Online Repair”.
This should fix all issues, but it takes longer and requires an internet connection throughout the repair. Only use that option if the “Quick Repair” didn’t work.

NOTE: Online repair will probably uninstall Office Pro Plus versions. So, if you have no way of reinstalling your Office Pro Plus do NOT use online repair.

Luckily my Quick Repair worked. And I can breathe a sigh of relief.

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How2’s Guide on Google Drive Search

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When searching in G-Drive like in the example the search is fast and it does give you all the occurrences of the search.

The searcher here was “190202 Coco” and as you can see the search found 3 files with that name. But just looking at the result does not show where the file actually is located and as you can just see to the left there are more than one computer being backed-up.

This is the way to find where your file is located:
1. Click on the 1st file in the results
2. And notice the bottom bar is now displaying a location.

In this case “Coco > 1902…” when clicking on “Coco” I was taken to the folder named “Coco”
and now I can see where the file is physically located (Win7-8 > Pictures >…)

Note: Every time you have a new computer or you change the name of your computer “Google Backup & Sync” generates a new “Computer” for your current data. Very handy for retrieving older files and folders.

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Microsoft Office Word 2016 – Custom Dictionaries

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I don’t know about you but I regularly add word to my “spelling checker” mainly to get rid of the red-wave-underlining that clutters the main mistakes. So, I add names of people and other words, but sometimes I add a wrong word and now need to remove it from the dictionary.

This is how to get to and modify your Custom Dictionary:

1. Open the proofing options:

· In most Office programs: Click File > Options > Proofing.

· In Outlook: Click File > Options > Mail > Spelling and Autocorrect Proofing.

· In InfoPath: Click Home > Spelling > Check Spelling Options.

2. Make sure the Suggest from main dictionary only check box is cleared.

3. Click Custom Dictionaries.

All dictionaries (if you have more than one) are listed here, with the default dictionary at the top.

Published on: Sep 4, 2018 on  my WordPress site

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Uninstalling Antivirus and Malware Program’s

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A member of the U3A group had asked me to come and fix her Windows-7 PC. It was slow and sometimes it seemed to hang, plus sometimes she couldn’t get to her web-mail. So, I went, and saw that she Avast antivirus and malware program fighting with MSE for supremacy. Out came my memory stick (a necessary tool for carrying software that is possibly needed) and I started with loading CCleaner and while that was loading I recalled from somewhere deep in my memory that to uninstall Avast you needed to download a a uninstallation programme from Avast. So, we then downloaded the Avast uninstaller onto her desktop and started it, it started nicely with the usual prompts like: “are you sure …” of course I was otherwise I wouldn’t have gone through with the download! After having given permission to carry on I was then told that the uninstaller needed to be run from “safe mode” would I like it to switch to that? And it made the switch and even continued the uninstallation. When that was finished it prompted me to let it restart and restore to normal windows. Once back to the desktop I ran CCleaner to do a registry clean-up.

Then rebooted the PC and started CCleaner again. This time I wanted to see what was left behind in the Startup’s (Tools, Startup) and I also removed some unnecessary background runs (bear in mind that there are 3 different tabs here: ‘Windows’, ‘Scheduled Tasks’ & ‘Context Menu’.

Don’t delete any unwanted actions just “Disable” the ones you think you don’t need!

And a week later I received this recommendation:

Many, many thanks for all the assistance and help you gave me with my computer.
It was more than helpful.
Also my computer is less sluggish now.
Now that was nice, I don’t always get feedback and it made me feel good.

Published on: Sep 4, 2018 on my WordPress site.

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One favourite OAP scam

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This is the scenario:

  1. You get a phone call late morning or early afternoon – that pretends to be from BT, SKY, or somewhere popular yearly subscription service; informing you that your contract or insurance is close to expire.
  2. They friendly ask if you would like to continue the contract and then offer you to upgrade there and then (MISTAKE)!
  3. They even say they have your card details from last year, and can you please confirm that the card-number starts (not ending) with 4159. And of course, this is incorrect so you automatically change the card number to the correct one (MISTAKE)!
  4. They might even be cheeky and snail-mail you an invoice asking you to send a cheque, as your payment didn’t go through. So, you do (MISTAKE)!
  5. A week later you might get another snail-mail informing you that if you don’t pay they will send the debt-collectors to you.

 

DON’T RESPOND! Either hang up or say “Sorry I can’t speak now; can I have your name and number please, so that I can call you back”. 90% of the time they will hang up.

Then phone the company in question and query the call/writ. It is most likely a forgery and a scam.

Then report the number and name to the fraud police.

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Create an instant shutdown and/or restart icon on your desktop.

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You will need to use the windows program shutdown.exe (which is normally located in C:\Windows\System32\) and its parameters.

The table below is a shortened list of the parameters needed for instant shutdown and/or restart plus the help parameter to display all the parameters defined within your windows system.

Parameter

Description

/s

Shuts down the computer.

/r

Restarts the computer after shutdown.

/t <sec>

Sets the time-out period or delay to sec (seconds) before a restart or shutdown. This causes a warning to display on the local console. You can specify 0-600 seconds. If you do not use /t, the time-out period is 30 seconds by default.

/?

Displays help at the command prompt, including a list of the major and minor reasons that are defined on your local computer.

This is what the instant shutdown command line would look like:
         C:\Windows\System32\shutdown.exe /s /t 0

And the instant reboot command line would look like this:
         C:\Windows\System32\shutdown.exe /r /t 0

As you can see the only difference is the use of “/s” or “/r” parameter

Now that we know what to use, how do we get it onto the desktop?
Easy! By creating a desktop shortcut icon containing the shutdown/restart command line as follows.

         image         image

  1. Right click anywhere on an empty space on your desktop to open a menu where you can find “New”.
  2. Hover over “New” and another menu appear, near the top of this is “Shortcut
  3. Select/Click on “Shortcut” to open the Shortcut creation wizard.
  4. Enter your command line and parameters
  5. Click Next
  6. Type a title/name for this shortcut – e.g. “Shutdown”
  7. And click Finish

I like to have a pretty self-explanatory icon’s because it’s easier to find than reading the titles – and here is how to do this:

         image          image

  1. Right click on the Shutdown icon, to open a menu
  2. Select and click on “Properties” to open the “Shutdown Properties” window
  3. It should automatically open in the “Shortcut” tab where you will find – near the bottom – the Change Icon… button.
  4. Click the Change Icon… and another window with lots of icons opens.
  5. Scroll through these until you find an icon you like.
  6. Click on it; followed by clicking the OK button to close that window.
  7. Now all you have to do is click the OK button in the “Properties”
    window and that’s it.

One last thing:

You might also want place Shutdown icon on your “Taskbar” and/or your “Start menu”
this action is called “Pin to …” – and here is how to do this:

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  1. Right click on the Shutdown icon (as before), to open a menu
  2. This time you are looking for “Pin to Taskbar” or “Pin to Start Menu” (near the top)
  3. Just click either and that’s it.

Note you don’t lose the original shortcut.

To unpin an icon from the taskbar/start menu, just right click on it and click “Unpin this program from Taskbar” or “Unpin from Start Menu” and they are gone; not uninstalled nor deleted because what you unpinned was a shortcut and NOT the actual item.

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System Restore Error Code 0x81000203

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I was having problems creating “Restore Points” in windows 7.

When I opened “System Protection” everything was greyed out; and all I got was an: “System Restore Error Code 0x81000203”.

Hunting high and low I finally came across this good advice from the following website: https://windowsforum.com/threads/actual-solution-for-system-restore-error-code-0x81000203.184794/

Both “Volume Shadow Copy” and “Microsoft Software Shadow Copy Provider” must be started and set to automatic. With both of these services active, the System Protection tab will work.

Their link to Microsoft didn’t work but here is a link that works: https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/how-to-fix-error-code-0x81000203/0358b3df-a34f-e011-8dfc-68b599b31bf5 This describes how to fix this error for the “Volume Shadow”; but just apply the same for “Microsoft Software Shadow”.

My “Restore Points” are now working. One more suggestion: Don’t forget to click the Configuration button to select the drive, and set the Maximum Disk Space to be used (to something more than zero, depending on how many generations of restore points you want, set it to at least a few GB).

Also just in case, create the first checkpoint yourself.
That’s it, and I am a happy bunny.

 

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My Chromecast Saga

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For once the “Getting started” documentation was clear and correct.

I plugged the Chromecast #1 (upstairs) into my TV via HDMI; then I had to go online on my smartphone to do the “Setup”, this involved downloading and installing “Google Home” this was so beautifully easy. Before the Chromecast could be used it needed to update its software. I was prompted to link it to my router; and after that, it didn’t take long before it was up and running.

While I was at it I also installed “Google Home” on my live smartphone (Samsung S4) and on my tablet (Samsung Tab 4), great, the Chromecast can now be controlled by any of the 3 gadgets.

I then wanted to install another Chromecast #2 downstairs. It hooked up ok, but the update just looped – it stayed on 0% for hours on end until I “x’ed” the upgrade. Thinking about it decided that maybe the “Google Home” apps needed to be re-installed, so I uninstalled “Google Home”, cleared the cache and data in “Play Store” – but alas – my Wi-Fi network is now refusing to let me install anything from “Google Play Store”. It was a faulty “Chromecast” and it has been returned and refunded.

It was not my applications/gadgets that were faulty; because when I went to my neighbour and use their Wi-Fi to download from “Play Store” it worked fine. It took about 3 weeks before my Wi-Fi was working correctly again.

 

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Christmas Greetings 2016

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received_1507689702579307

I wish all my friends and followers
a Merry Christmas
and a prosperous New Year.

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My pc-muse never arrived

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My pc-muse never visited me for the first U3A meeting after the summer break; but I managed to talk about emails and virus “pass-on” when replying, thanks to one member sending in a question about it.

This led to talking about Office Outlook 2010 and Microsoft forcing users to change to MS-Exchange Server. By telling them about my experiences, I touched on a couple of features in Outlook 2010 that the members were not aware of: Filters, Task, Appointments and recurrence. This will now become a topic for the next U3A meeting.

I also talked about backup; because I was annoyed that some backup programs don’t warn the user NOT to backup onto the same device where the data is held. This led to questions about how to backup Outlook 2010 and a physical demo of said as a topic for the next meeting.

When I was talking about my email system I demonstrated the way I had managed to move my system from Outlook 2010 to Mozilla Thunderbird; and vaguely touched on the difficulties of syncing the calendar from my PC to my mobile phone and tablet. Some members were interested in Thunderbird; like how to get started, download, install, and setup the email accounts. So here is another topic for a later U3A meeting.

I can’t remember how it came about; but somehow we managed to talk about OCR and I stated that most three-in-one printers came with some sort of OCR software; most members were not aware of this; so I requested they send me the name of their printer and I would check their software packages. This will become a short topic for another U3A meeting.

While talking OCR I also mentioned that the software I am using (OmniPage Pro) will let me open a picture of text, scan it and create text that can be imported into Word or Excel. This is quite a snazzy feature but I think one has to pay for that feature.

Somewhere along the many thoughts that were flying about we also spoke about using “Google Translate” to capture speech and convert it into text for Word. I tried it on the laptop but the microphone wasn’t available. Why? Because some laptops don’t have microphones installed. But if you add an external microphone to the laptop; Google Translate will display the mic-symbol.

I promised that I would find some Win10 problems pages:
First something positive about Win10: http://windows.about.com/

http://betanews.com/2016/04/25/windows-10-update-problems/

How to Fix Problems Caused by Windows Updates (Updated September 08, 2016)
http://pcsupport.about.com/od/system-security/a/fix-problems-caused-by-windows-updates.htm

How to Prevent Windows Updates From Crashing Your PC (Updated November 19, 2015)
http://pcsupport.about.com/od/system-security/a/prevent-windows-update-problems.htm

Windows 10 Update Fail (Updated August 20, 2015)
http://windows.about.com/od/securityprivacy/fl/Windows-10-Update-Fail.htm

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