Office 2019 wanted to install updates

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When I tried to open Word, I had a little fright today. Office wanted to install updates and couldn’t, the update kept erroring.

It is Wednesday, and Windows updates has been applied.

My Office Pro Plus 2019 always worked, until today, when it tried to update itself.
A dialog box was displayed saying “Updating office, please wait a moment” but after a minute or two, an application error box appeared with error 0xc0000142 “application unable to start correctly.”

I tried to repair the Office App, but it said that Word was open and asked me to re-boot my system and try again. After rebooting:

  1. Right-click the Windows-Logo Icon,
    select “Apps and Features” top entry on the list.
  2. Find and Click on the “Office 2019 …” icon and
    select [Modify]
  3. Accept “Do you want to allow this App to make changes …”
  4. Choose “Quick Repair” and click [Repair].

The repair will take a little while and should came back to you saying that the repair was successful.

If it couldn’t be repaired use the “Online Repair”.
This should fix all issues, but it takes longer and requires an internet connection throughout the repair. Only use that option if the “Quick Repair” didn’t work.

NOTE: Online repair will probably uninstall Office Pro Plus versions. So, if you have no way of reinstalling your Office Pro Plus do NOT use online repair.

Luckily my Quick Repair worked. And I can breathe a sigh of relief.

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About Marlis

My aim is to provide you with some computer awareness! I will teach you how to use a PC and how to “tame the beast”, so you need not be afraid of using a PC and you will become excited by its potential. I can come to you and teach you on your own PC or you can come to me and use one of mine. I teach individuals or small groups of maximum 3 persons.
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